Caught buying too many halos? This happens from time to time, but who can blame you… there are so many fabulous prints calling your name! No problem!
If you need to return your product for any reason, we are happy to do so within 14 days. All returns require an RA (Return Authorization) Number. To request a refund and receive your prepaid shipping label, please fill out the form below.
*Custom headbands (logos, custom fabric, sewn on buttons, etc.), products marked FINAL SALE and Extra Ear Saver Buttons are final sale and not returnable.
We will consider return requests outside of the 14 day window on a case by case basis for store credit, but return shipping would be the responsibility of the customer.
Please note, all items must have the original packaging attached and be unworn and unwashed. Products marked as FINAL SALE at the time of purchase are not eligible for return. If you headband included ear saver buttons, those must be returned to be eligible for a refund.
If your order qualified for free shipping and you return an item(s) that adjusts your original order total below the amount required to qualify for the free shipping promo, you will be refunded the item(s) total less the standard flat rate shipping ($5.95). Original order shipping costs are non-refundable.
While we are happy to accept returns, we are not able to accept returns for halos not purchased directly through us. We recommend initiating a return with the retailer you purchased them from.